Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s and helps them find the right products and services for home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, occasionally loading merchandise, and ensuring customer needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and involve variable climates, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, with single lifts limited to 75 pounds and minimal use of team lifts starting at 75 pounds or when needed; powered equipment is used as required with proper training or assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed; use powered equipment as required with proper training or assistance.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
- Travel occasionally to meetings, training, or to support neighboring stores, if needed.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
