Customer Service Associate
About The Position
The Customer Service Associate will handle medium to high volume inbound calls and solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts.
Requirements
- Minimum of 1 year of customer service experience
Nice To Haves
- Professional and friendly demeanor
- Strong communication skills (written and oral) and interpersonal skills
- Ability to multitask
Responsibilities
- Handle medium to high volume inbound calls
- Solve routine problems, largely through precedent and referral to general guidelines.
Benefits
- medical
- dental
- vision
- life
- long-term disability coverage
- 401(k) plan
- bonus opportunities
- paid holidays
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
