Retail Sales – Part Time

Lowe's Companies, Inc. • Saint Robert, MO

7d • Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services they need for home improvement projects. You listen and respond to questions, assist with product selection and merchandise, and help ensure customers’ needs are met. Associates are assigned to a store department based on hiring needs and skillsets, including appliances, cabinets, flooring, garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Responsibilities and daily activities can vary by department.

The role involves organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs. Some duties may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and cross-train in other store areas. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Working conditions vary by location and may include indoor and outdoor environments, extreme heat or cold, wet or humid conditions, wind, drafts, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, with team lifts used minimally from 75 pounds or when needed. Powered equipment should be used when required, following proper training or with help from a trained coworker.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help provide customer service.
• Prepare merchandise for customers according to department needs, such as tinting paint or cutting pipe, wood, drywall, or blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed