Retail Sales – Part Time

Lowe's Companies, Inc. • Keller, TX

7d • Onsite

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find the right products and services for their home improvement needs. You provide friendly, professional assistance throughout the shopping experience, including helping customers locate and select merchandise, guiding them through shopping or checkout, and occasionally loading merchandise. You also organize and replenish merchandise, process orders and deliveries, and prepare products according to customer needs. Associates work in a department determined by hiring needs and skillsets, such as appliances, flooring, hardware, tools, building materials, plumbing, electrical, paint, or Pro Services. The role may involve occasional travel to meetings, training, or neighboring stores, though regular travel is not required. Working conditions vary by location and can include indoor and outdoor weather, extreme temperatures, moisture, wind, noise, and moving or shaking objects and equipment. Physical duties can include prolonged standing or sitting and lifting merchandise, following Lowe’s lifting guidelines and using powered equipment when required and properly trained.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran experience.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver the best customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed