Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s, helps them find and select products and services for home improvement projects, and provides friendly, professional support throughout their shopping experience. Associates listen to customers, answer questions, locate and handle merchandise, organize and replenish shelves, process orders and deliveries, and may occasionally load merchandise. Responsibilities vary by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Department-specific work may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The position may require cross-training in other store areas and occasional travel to meetings, training, or neighboring stores. Work may involve indoor and outdoor conditions, varying climates, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, which limit single lifts to 75 pounds; team lifts and powered equipment are used as appropriate.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as required and with proper training or assistance.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
- Occasionally travel to meetings, training, or to support neighboring stores, as needed.
Benefits
- Multiple health insurance options
- Tuition assistance
- Company-matching 401(k)
- Employee Stock Purchase Program
- 10% associate discount
- Track to the Trades program
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Broad discount platform
- Potential annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility
- Learning and development opportunities
- Wellness programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
