Retail Sales – Part Time
About The Position
Lowe’s Customer Service Associates welcome customers and help them find products and services for their home improvement needs. Associates listen to customers, answer questions, help select and handle merchandise, and ensure customer needs are met. Most time is spent assisting customers and organizing merchandise, with daily tasks varying by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve occasional merchandise loading and occasional travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors, with exposure to varying climates, noise, and moving or shaking objects and equipment. Compensation is $16.90–$17.20 per hour; starting pay may vary based on position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Bilingual, military, and veteran talent are strongly encouraged to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise in empty shelf areas by down-stocking supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and trade skills scholarships
- 401(k) retirement account with company match
- Employee Stock Purchase Program
- 10% Lowe’s Associate Discount and broad discount platform
- Learning and development opportunities
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Discretionary annual bonuses, based on eligibility
- Deferred compensation plan and grant awards, based on eligibility
- Wellness programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
