Retail Sales – Part Time

Lowe's Home Centers•Ogden, UT

6d•Onsite

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find products and services for home improvement projects. Associates listen to customers, answer questions, help locate and select merchandise, support shopping or checkout, and occasionally load merchandise. They also organize and replenish merchandise, process orders and deliveries, and prepare products to meet customer needs. Work is assigned to a department according to hiring needs and skillsets; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily duties may vary by department. The position may involve occasional travel to meetings, training, or neighboring stores. Work may take place indoors and outdoors in varying climates and noise conditions, and may involve moving equipment or objects. Associates must follow lifting guidelines, use team lifts when appropriate, and operate powered equipment only with proper training or trained coworker assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.