Retail Sales – Part Time

Lowe's Companies, Inc.•Cromwell, CT

7d•$17 - $18•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role combines customer service with assisting customers in selecting and handling merchandise, organizing and replenishing products, processing orders and deliveries, and preparing merchandise for customer needs. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties may vary by department and include occasional merchandise loading and cross-functional training in other store areas. The position may involve working indoors and outdoors in varying climates, including extreme heat or cold and wet, humid, windy, or drafty conditions. Associates may also encounter intermittent or constant noise and moving or shaking objects and equipment. Lifting requirements vary by role, weight, and volume; single lifts are limited to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers in locating and handling merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
Company-matching 401(k).
Employee Stock Purchase Plan (optional and subject to eligibility).
10% Lowe’s Associate Discount and a broader discount platform.
Flexible schedules.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Maternity and parental leave.
Adoption assistance.
Business Travel Accident insurance.
Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation, and grant awards.
Learning and development opportunities.