Retail Sales – Part Time

Lowe's Companies, Inc.•Lady Lake, FL

About The Position

As a Customer Service Associate at Lowe’s, you provide attentive, professional service to help customers feel comfortable shopping and solve their home improvement challenges. You welcome customers, help them locate and select products and services, answer questions, and ensure their needs are met. The role includes handling and organizing merchandise, replenishing shelves, processing orders and deliveries, and occasionally loading merchandise. Daily duties vary by department and may include preparing products to customer specifications, such as tinting paint, cutting pipe or wood, or cutting drywall or blinds. Associates work in a department determined by hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors, with exposure to changing weather and climates, noise, and moving or shaking objects and equipment. Associates follow safe lifting guidelines and use powered equipment when appropriate and properly trained.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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