Retail Sales – Part Time

Lowe's Companies, Inc.•Coeur d'Alene, ID

7d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for home improvement projects. You provide friendly, professional service by listening to customers, answering questions, helping them locate and select merchandise, and guiding them through shopping or checkout. You may occasionally load merchandise and prepare products to meet customer needs, such as tinting paint, cutting pipe, wood, drywall, or blinds. Associates work in a department determined by hiring needs and skillsets. Possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily duties may vary by department. The role also involves organizing and replenishing merchandise, accurately processing orders and deliveries, and cross-functional training in other store areas. The work may involve inside and outside conditions, changing climates, noise, and moving or shaking objects and equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally load merchandise.