Retail Sales – Part Time

Lowe's Companies, Inc.•Owensboro, KY

7d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help shoppers find the products and services they need for home improvement projects. You welcome customers, answer questions, help locate and select merchandise, and may occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise, with daily duties varying by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve working indoors and outdoors in changing weather and climate conditions, as well as exposure to noise and moving or shaking objects and equipment. Lifting procedures vary by role, weight, and volume; associates must follow guidelines that limit single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver the best customer service.
Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.