Retail Sales – Part Time

Lowe's Home Centers•Clarksville, TN

About The Position

The Customer Service Associate welcomes customers to Lowe’s, provides friendly and professional service, and helps customers identify and select products and services for their home improvement needs. Associates listen to customers, answer questions, help locate and handle merchandise, support shopping or checkout, and may occasionally load merchandise. Most work involves customer interaction and organizing merchandise, but daily responsibilities can vary by department and hiring needs. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates may prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may involve cross-functional training and occasional travel to meetings, training, or neighboring stores. Work may take place indoors and outdoors in varying weather and climates, with possible exposure to noise and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts where appropriate, and use powered equipment only with proper training or assistance.

Requirements

Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
Six months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

Six months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.