Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s and helps them find the products and services that meet their home improvement needs. The role involves listening to customers, answering questions, helping them locate and select products, occasionally loading merchandise, and ensuring their needs are met. Associates are assigned to a department according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily duties may vary by department and can include preparing merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may work in indoor and outdoor weather conditions, with possible exposure to extreme heat or cold, wet or humid conditions, wind, draft, noise, and moving or shaking objects and equipment. The role does not require regular travel, but occasional travel to meetings, training, or neighboring stores may be needed. Lifting practices vary by role, weight, and volume; single lifts are limited to 75 pounds, with minimal team lifts starting at 75 pounds or when needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare department merchandise according to customer needs, including tasks such as mixing paint, cutting pipe, wood, drywall, or blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and education support programs
- Company-matching 401(k)
- Employee Stock Purchase Program
- 10% associate discount and broader discount platform
- Track to the Trades program
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program with work/life services and no-cost counseling
- Trade skills scholarships
- Maternity and parental leave
- Adoption assistance
- Business Travel Accident insurance
- Annual bonuses, based on eligibility
- Deferred compensation plan, based on eligibility
- Grant awards, based on eligibility
- Learning and development opportunities
- Wellness programs
- Paid vacation
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
