Retail Sales – Part Time

Lowe's Companies, Inc. • Buford, GA

7d • Onsite

About The Position

As a Customer Service Associate at Lowe’s, you combine customer service skills with care for people to help customers feel comfortable while shopping and solve their home improvement challenges. You welcome customers, help them find and select suitable products and services, and ensure their needs are met. You will interact with customers throughout the day, occasionally load merchandise, and spend much of your time listening, answering questions, and organizing merchandise. Responsibilities vary by department. Associates are assigned to one of several departments according to hiring needs and skillsets, including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

The role does not require regular travel, though occasional travel may be needed for meetings, training, or to support nearby stores. Work may take place indoors and outdoors, with possible exposure to extreme heat or cold, wet, damp, humid, windy, or drafty conditions, as well as noise and moving or shaking objects and equipment. Associates follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally from 75 pounds or when needed; powered equipment should be used as required with proper training or trained-coworker assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines: limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed; use powered equipment as required with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally load merchandise.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed