Retail Sales – Part Time

Lowe's Companies, Inc. • Eagle Pass, TX

7d

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help shoppers find products and services for home improvement projects. You will listen to customers, answer questions, help locate and select merchandise, occasionally load products, and work to ensure customer needs are met. Most of your time is spent assisting customers and organizing merchandise, with daily responsibilities varying by department.

Associates work in a department assigned according to hiring needs and skillsets. Departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Working conditions vary by location and may include indoor and outdoor environments, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines: single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed