Retail Sales – Part Time

Lowe's Companies, Inc. • Spring Hill, TN

7d

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find products and services that meet their home improvement needs. The role involves listening to customers, answering questions, helping select and locate merchandise, occasionally loading merchandise, and ensuring customer needs are met. Associates work in a department determined by hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department and may include preparing merchandise to customer specifications.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay and flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed