Retail Sales – Part Time

Lowe's Home Centers•Savannah, TN

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, listen to their needs, answer questions, help them select and handle merchandise, and guide them through shopping or checkout. You may occasionally load merchandise and prepare products according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates work in a department determined by hiring needs and skillsets. Possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role includes organizing and replenishing merchandise, processing orders and deliveries, and cross-functional training to support customer service across the store. Duties may vary by department. The position may involve working indoors and outdoors in changing weather and climate conditions, as well as exposure to noise and moving or shaking objects and equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed. Associates must follow lifting guidelines, use powered equipment as required and only with proper training or assistance, and use team lifts minimally starting at 75 pounds or when needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise and guide them through shopping or checkout.
Replenish merchandise by identifying empty shelf areas and down stocking supplies.
Process orders and deliveries accurately and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Occasionally load merchandise and ensure customer needs are met.
Complete other duties as assigned.