Retail Sales – Part Time

Lowe's Companies, Inc.•Pooler, GA

7d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and work to ensure their needs are met. The role may be assigned to a department based on hiring needs and skillsets, including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily duties vary by department and may include organizing and replenishing merchandise, accurately processing orders and deliveries, preparing products to customer specifications, and occasionally loading merchandise. Associates may cross-train in other store areas. The role may involve work indoors and outdoors in varying weather and exposure to noise and moving equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines: single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help deliver customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.