Retail Sales – Part Time

Lowe's Companies, Inc.•Thousand Oaks, CA

7d•$17 - $19

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help shoppers find products and services for home improvement projects. You welcome customers, answer questions, assist with product selection and handling, and help ensure their needs are met. Associates may work in departments including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, based on hiring needs and skillsets. The role includes organizing and replenishing merchandise, processing orders and deliveries, and preparing department merchandise to meet customer needs. Examples include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds. Associates may occasionally load merchandise and cross-train in other store areas. Department-specific duties may vary. The work may take place indoors and outdoors, with exposure to changing weather and temperatures, moisture, wind, noise, and moving or shaking objects and equipment. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. The listed pay range is $17.00–$19.05 per hour; starting pay may vary based on factors such as position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate, select, and handle merchandise.
Replenish shelves by identifying empty areas and down-stocking merchandise.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Health insurance options
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Tuition assistance and trade skills scholarships
Education support programs
Employee Assistance Program, including work/life services and no-cost counseling
Maternity and parental leave
Adoption assistance
Associate discount and broader discount platform
Potential annual bonuses, based on eligibility
Employee Stock Purchase Plan, based on eligibility
Deferred compensation plan, based on eligibility
Grant awards, based on eligibility
Learning and development opportunities
Business Travel Accident insurance