Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe's, you combine strong customer service skills with genuine care for people to help customers feel comfortable while shopping. You welcome customers, help them find and select products and services for home improvement projects, answer questions, and help ensure their needs are met. The role involves assisting with merchandise, occasionally loading items, organizing and replenishing shelves, and accurately processing orders and deliveries. Daily tasks vary by department and may include preparing merchandise to customer specifications, such as tinting paint, cutting pipe, bundling wood, cutting drywall, or cutting blinds. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets. The position does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors in changing weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment when required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise in the department to meet customer needs, including tasks such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Tuition assistance and trade skills scholarships
- Company-matching 401(k)
- Employee Stock Purchase Plan
- 10% associate discount and broader discount platform
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Life and disability insurance
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Business Travel Accident insurance
- Annual bonuses, deferred compensation plan enrollment, and grant awards may be available based on eligibility
- Learning and development opportunities
- Wellness programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
