Retail Sales – Part Time

Lowe's Companies, Inc. • Hobbs, NM

7d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with selecting and handling merchandise, and may occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise; specific daily duties vary by department. Associates are assigned according to store hiring needs and skillsets to departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

The role may involve preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may also cross-train in other store areas. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work conditions vary by location and may include indoor and outdoor environments, changing or extreme weather, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, use powered equipment when required, and receive training or assistance as needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking them.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to support customer service.
• Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed