Retail Sales – Part Time

Lowe's Companies, Inc. • Goodyear, AZ

7d

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You listen to customers, answer questions, assist with product selection, locate and handle merchandise, and occasionally load items. You also organize and replenish merchandise, process orders and deliveries, and prepare products to meet customer needs. Daily responsibilities may vary by department. Associates are assigned to a department based on hiring needs and skills, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, varying climates, noise, and moving or shaking objects and equipment.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts or powered equipment are used as appropriate, with required training or assistance.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally travel to meetings, training, or neighboring stores as needed.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed