Retail Sales – Part Time

Lowe's Companies, Inc.•Covington, LA

About The Position

As a Customer Service Associate at Lowe's, you combine customer service skills with genuine care for people to help customers feel comfortable while shopping and solve home improvement challenges. You welcome customers, help them find and select products and services, and ensure their needs are met. The role involves listening and answering questions, organizing merchandise, occasionally loading merchandise, and may include department-specific tasks. Associates work in a department assigned according to hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve working inside and outside in varying weather conditions, including extreme heat or cold, and exposure to wet, damp, humid, windy, or drafty conditions. Associates may also encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting practices vary by role, weight, and volume. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, following proper training or with assistance from a trained coworker. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.