Retail Sales – Part Time

Lowe's Companies, Inc. • Stafford, VA

7d • $16 - $16

About The Position

The Customer Service Associate provides friendly, professional service to Lowe’s customers and helps them identify products and services for home improvement projects. Associates welcome customers, answer questions, help locate and select merchandise, assist with shopping or checkout, and occasionally load merchandise. They also organize and replenish merchandise, process orders and deliveries, and prepare products according to customer needs. Department assignments vary based on store hiring needs and associate skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may cross-train in other store areas. The role is part-time and does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, varying or extreme weather, noise, and moving or shaking equipment. Lifting requirements vary; single lifts are limited to 75 pounds, with minimal team lifts beginning at 75 pounds or when needed. Powered equipment is used when required, with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to help provide customer service.
• Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally load merchandise.
• Travel occasionally to meetings, training, or neighboring stores if needed.

Benefits

• Health insurance options
• Dental insurance
• Vision insurance
• Tuition assistance and education support programs
• Trade skills scholarships
• 401(k) retirement account with company match
• Employee Stock Purchase Plan
• 10% Associate Discount and broader discount platform
• Life insurance
• Disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• Employee Assistance Program, including work/life services and no-cost counseling
• Maternity and parental leave
• Adoption assistance
• Business Travel Accident insurance
• Learning and development opportunities
• Annual bonuses, deferred compensation plan enrollment, and grant awards, where eligible

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed