Retail Sales – Part Time

Lowe's Companies, Inc. • Lake Wales, FL

7d

About The Position

As a Customer Service Associate at Lowe's, you combine customer service skills with care for people to help customers feel comfortable while shopping and solve home improvement challenges. You welcome customers, help them find products and services, answer questions, assist with product selection and handling, and ensure customer needs are met. You will spend much of your time listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department.

Associates work in a department assigned based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve preparing merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Occasional travel to meetings, training, or neighboring stores may be needed, though regular travel is not required.

Working conditions vary by location and may include indoor and outdoor environments, extreme heat or cold, wet, damp, humid, windy, or drafty conditions, noise, and moving or shaking objects and equipment. Lifting requirements vary by role, weight, and volume; single lifts are limited to 75 pounds, and team lifts or powered equipment are used as needed under applicable guidelines and training.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and deliver friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed