Retail Sales – Part Time

Lowe's Companies, Inc.•Norwalk, CA

7d•$17 - $19•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, assist with selecting and handling merchandise, and help ensure their needs are met. You may occasionally load merchandise and will organize and replenish products. Daily responsibilities vary by department and may include preparing merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, based on hiring needs and skillsets. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work conditions can include inside and outside weather, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally travel to meetings, training, or to support neighboring stores as needed.

Benefits

Health insurance options
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program with concierge, work/life services, and no-cost counseling
Tuition assistance and trade skills scholarships
Track to the Trades program
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Associate discount, including a 10% discount, and broad discount platform
Optional Employee Stock Purchase Plan
Annual bonuses, based on eligibility
Deferred compensation plan, based on eligibility
Grant awards, based on eligibility
Flexible schedules
Learning and development opportunities
Wellness programs
Paid vacation