Retail Sales – Part Time

Lowes • Arlington, WA

5d • $18 - $19 • Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and merchandise handling, and help ensure customers’ needs are met. The work is based in one of several store departments, depending on hiring needs and skills, and daily duties may vary by department. Duties may include replenishing shelves, accurately processing orders and deliveries, preparing merchandise to customer specifications, and guiding customers through shopping or checkout. Associates may also cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores. The role may involve working indoors and outdoors in varying weather and noise conditions, handling moving equipment or objects, and lifting merchandise in accordance with Lowe’s safety guidelines.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities needed to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program, including work/life services and no-cost counseling
• Tuition assistance and trade skills scholarships
• Maternity and parental leave
• Adoption assistance
• Associate discount and discount platform
• Potential annual bonuses and Employee Stock Purchase Plan enrollment, based on eligibility
• Learning and development opportunities
• Flexible schedules

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed