Retail Sales – Part Time

Lowe's Home Centers•Riverside, CA

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find products and services for their home improvement needs. The role combines customer service with product assistance, merchandise organization, order processing, and occasional merchandise loading. Associates listen to customers, answer questions, help with product selection, and guide customers through shopping or checkout. Daily responsibilities vary by department and hiring needs. Departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates may prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking equipment, and physical activities such as prolonged standing or sitting and lifting. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may occur.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare department merchandise to meet customer needs, including tasks such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Competitive pay.
Flexible schedules.
Health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Program.
10% Lowe’s Associate Discount and broader discount platform.
Track to the Trades program.
Dental and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.