Retail Sales – Part Time

Lowe's Companies, Inc.•Fremont, CA

7d•$19 - $19

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and ensure their needs are met. You may occasionally load merchandise and spend time organizing and replenishing products. Responsibilities vary by department and may include preparing merchandise to customer specifications, such as tinting and mixing paint, cutting and threading pipe, bundling wood, cutting drywall, or cutting blinds. Associates work in a department assigned according to hiring needs and skillsets, including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve working both indoors and outdoors in varying weather and environmental conditions. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift a minimum of 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines: limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed; use powered equipment as required with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe's strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Multiple health insurance options, including health, dental, and vision insurance.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% Lowe's Associate Discount and a broader discount platform.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Life and disability insurance.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Business Travel Accident insurance.
Potential discretionary benefits, based on eligibility, including annual bonuses, deferred compensation, and grant awards.