About The Position

The Part Time Flexible Customer Service Associate consults with customers about their rentals, offers products and services to maximize revenue, and addresses customer objections. The role provides customer service and sales support and includes shuttling customers. It also prepares vehicles for customer pick-up by cleaning them, assessing damage, fueling them, and refilling fluids. The listed wage is $15.00 per hour.

Requirements

  • Strong oral and written communication skills.
  • Demonstrate ownership, accountability, and initiative.
  • Possess the auditory, speaking, and communication capabilities necessary to perform the job responsibilities.
  • Perform essential activities including sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading.
  • Have knowledge of operating a computer terminal, telephone, calculator, copy machine, and fax machine.

Responsibilities

  • Consult with customers about their rental.
  • Offer products and services to maximize revenue and overcome customer objections.
  • Provide customer service and sales support.
  • Shuttle customers.
  • Prepare vehicles for customer pick-up by cleaning them, assessing damage, fueling them, and refilling fluids.

Benefits

  • Up to 40% off the base rate of any standard Hertz rental.
  • Medical, dental, and vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid parental leave and adoption assistance.
  • Employee Assistance Program for employees and family.
  • Educational reimbursement and discounts.
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness insurance.
  • Perks and discounts, including theme park tickets and gym discounts.
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