Retail Sales – Part Time

Lowe's Companies, Inc. • Tukwila, WA

7d

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find the products and services they need for home improvement projects. You listen to customers, answer questions, help them select and handle merchandise, and work to ensure their needs are met. You may occasionally load merchandise and prepare products for customers, with duties varying by department. Associates work in a department determined by hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor settings, changing or extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines and use powered equipment as required, with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down-stocking products.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health insurance options
• Tuition assistance and trade-skills scholarships
• 401(k) with company match
• Employee Stock Purchase Plan
• 10% associate discount and broad discount platform
• Learning and development opportunities
• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• Employee Assistance Program with work/life services and no-cost counseling
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Annual bonuses, deferred compensation plan, and grant awards may be available based on eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed