Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe’s, you help customers feel comfortable while shopping by providing friendly, professional service and helping them solve home improvement challenges. You welcome customers, help them find and select products and services, answer questions, and ensure their needs are met. The role includes assisting with merchandise, replenishing shelves, processing orders and deliveries, and preparing products to meet customer needs. Associates are assigned to a department based on hiring needs and skillsets, and may cross-train in other store areas. Work may take place indoors and outdoors, with exposure to changing weather and climate conditions, noise, and moving or shaking objects and equipment. This role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. The stated pay range is $16.00–$16.75 per hour; starting pay may vary based on position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking products.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Tuition assistance and education support programs
- Trade skills scholarships
- 401(k) retirement account with company match
- Employee Stock Purchase Plan
- 10% associate discount and broad discount platform
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Annual bonuses, deferred compensation plan, and grant awards may be available based on eligibility
- Learning and development opportunities
- Wellness programs
- Business Travel Accident insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
