Retail Sales – Part Time

Lowe's Companies, Inc.•Puyallup, WA

7d•$18 - $20

About The Position

The Customer Service Associate combines customer service skills and care for people to help customers feel comfortable while shopping at Lowe’s. The associate welcomes customers, helps them find products and services for home improvement needs, assists with product selection and handling, and works to ensure customer needs are met. Associates are assigned to a department based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role involves listening to customers, answering questions, organizing merchandise, replenishing shelves, processing orders and deliveries, and preparing merchandise to meet customer needs. Duties can vary by department and may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The associate may occasionally load merchandise and cross-train in other store areas. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may occur indoors or outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or assistance.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare department merchandise based on customer needs, including tasks such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan.
10% Lowe’s Associate Discount and a broad discount platform.
Track to the Trades program and learning and development opportunities.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge services, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.