Retail Sales – Part Time

Lowe's Companies, Inc. • Prescott, AZ

7d

About The Position

As a Customer Service Associate at Lowe's, you help customers feel comfortable while shopping by providing friendly service and helping them solve home improvement challenges. You welcome customers, help them find and select products and services, answer questions, and ensure their needs are met. You may occasionally load merchandise and will spend much of your time listening to customers, answering questions, and organizing merchandise. Responsibilities and activities vary by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Work conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, use team lifts when needed, and use powered equipment as required after proper training or with trained assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; use team lifts minimally beginning at 75 pounds or when needed.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down-stocking products.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally travel to meetings, training, or to support neighboring stores, as needed.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed