Retail Sales – Part Time

Lowe's Home Centers • Alamogordo, NM

4d

About The Position

As a Customer Service Associate at Lowe's, you combine customer service skills with genuine care for people to make customers comfortable while shopping and help them solve home improvement challenges. You welcome customers, help them find and select products and services, and ensure their needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise, though daily responsibilities vary by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, according to hiring needs and skillsets.

The role may involve occasional merchandise loading, preparing products to meet customer needs, and working indoors or outdoors in varying weather and noise conditions. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Lowe's offers associates access to benefits including health insurance options, tuition assistance, company-matching 401(k), an optional Employee Stock Purchase Program, a 10% associate discount, flexible schedules, and the Track to the Trades program, subject to eligibility.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran experience; Lowe's encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking supplies.
• Process orders and deliveries accurately and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally travel to meetings, training, or neighboring stores as needed.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed