Retail Sales – Part Time

Lowe's Companies, Inc.•Deptford Township, NJ

7d•$16 - $17•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s, helps them find products and services for home improvement needs, and provides friendly, professional support throughout their shopping experience. Associates listen to customers, answer questions, help locate and select merchandise, and may occasionally load merchandise. Work is assigned to a department according to hiring needs and the associate’s skillset; possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily responsibilities vary by department and can include replenishing shelves, accurately processing orders and deliveries, preparing merchandise to meet customer needs, and guiding customers through shopping or checkout. Associates may cross-train in other store areas to help meet customer needs. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and physical activities including prolonged standing or sitting and lifting. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with appropriate training or assistance. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Pay range: $15.92–$16.75 per hour; starting pay may vary based on position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options
Tuition assistance and education support programs
Company-matching 401(k)
Employee Stock Purchase Program
10% associate discount and broad discount platform
Trade skills training and scholarships
Vision insurance
Dental insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
Employee Assistance Program with work/life services and no-cost counseling
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Wellness programs
Potential annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility
Learning and development opportunities