Retail Sales – Part Time

Lowe's Companies, Inc. • Mount Juliet, TN

6d • Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find appropriate products and services for home improvement projects. Associates listen to customers, answer questions, assist with product selection and handling, and help ensure customer needs are met. They may occasionally load merchandise and spend time organizing and replenishing products. Daily duties vary by department, with assignments in areas such as appliances, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. The role may also involve preparing merchandise to meet customer needs, such as tinting paint or cutting materials.

The position is part-time. It may involve working indoors and outdoors in varying weather and climates, as well as exposure to noise and moving or shaking equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may occur.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed