Part Time Customer Service Associate I

Baycoast Bank • Bristol, RI

8h • $18 - $20 • Onsite

About The Position

Are you passionate about helping people and delivering great customer service? At BayCoast Bank, we’re looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team. In this role, you’ll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking.

Requirements

• Customer service or cash handling experience
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Positive attitude and willingness to learn
• Ability to handle multiple tasks in a fast-paced environment

Nice To Haves

• Bilingual: Portuguese/Spanish a plus but not required

Responsibilities

• Serve as the face of the bank, delivering friendly and professional service
• Handle customer inquiries and resolve issues efficiently
• Build relationships and identify customer needs
• Recommend banking products and services
• Identify referral opportunities
• Support branch service goals
• Process customer transactions accurately and efficiently
• Balance cash and maintain transaction accuracy
• Assist with ATM, night deposit, and safe deposit functions
• Participate in team initiatives and training programs
• Support other departments as needed
• Contribute to a positive team environment

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Educational assistance
• Tuition assistance
• Defined Benefit Pension Plan
• Employee banking perks
• Career advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed