Customer Service Associate I

Dollar Tree•Dayton, TN

2d•Onsite

About The Position

The Customer Service Associate supports a positive shopping experience by helping customers, processing sales, maintaining merchandise and store presentation, and contributing to a safe and respectful environment. The role also includes receiving and replenishing stock, assisting with truck unloading, and cleaning throughout the store. Other related duties may be assigned.

Requirements

High school diploma or equivalent is preferred.
Previous customer service experience in a retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
Ability to follow instructions and interpret operational documents is required.
Ability to lift 30 to 50 pounds from floor to above shoulder height.
Ability to meet the physical demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Excellent customer service and relationship management skills are required.
Strong organizational and communication skills are required.
Strong problem-solving and decision-making skills are required.

Nice To Haves

High school diploma or equivalent.
Previous customer service experience in a retail, hotel, restaurant, grocery, or drug store environment.

Responsibilities

Assist customers with questions and recommendations.
Manage sales transactions at an assigned cash register.
Maintain cash security and protect company assets.
Keep the store well-stocked and recover merchandise.
Receive merchandise, help unload trucks, and replenish stock in accordance with productivity standards.
Maintain a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.