Melissa Service - Customer Service Assistant - Part time

HEB•Melissa, TX

2d•Onsite

About The Position

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. This role involves assisting customers with their shopping needs, including unloading and transporting groceries, and helping them locate merchandise. Additionally, you will be responsible for maintaining the cleanliness and organization of the store, including gathering baskets, picking up trash, stocking bag areas, returning products to their proper locations, and cleaning various areas of the store such as the check stand, Return Center, and CCO area. This position requires the ability to perform detailed and precise tasks in a fast-paced retail environment while remaining attentive to customer needs and maintaining high productivity standards.

Requirements

Ability to work in a fast-paced environment
Ability to work with customers and stay attentive to their needs
Ability to maintain a high level of productivity and efficiency standards
Completion of Company Orientation and Basics of Safety training (upon hire)
Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)

Responsibilities

Assists in unloading merchandise from baskets
Packages groceries; assists customers in transporting / unloading groceries to their vehicles
Assists customers in locating merchandise
Gathers baskets and picks up trash inside and outside Store
Maintains and stocks bag areas
Returns products to proper locations
Stocks and stages bags; stocks check stand supplies
Distributes Buddy bucks to registers, replaces anti-fatigue mats
Does Carts & Parts basket relocation and power-washing basket relocation for department setup
Performs red basket fill up / retrieval
Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety