Melissa Service - Cross Functional Rep - Part time

H-E-B, L.P.•Melissa, TX

2d•Onsite

About The Position

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties. You will perform duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc. You will also build, stock, and maintain displays and fixtures, assist with inventory control, and load, unload, and move product. You will slice, package, label, rotate, merchandise, cull, and price product. You will gain knowledge of multiple departments and apply understanding of processes and policies. You will also ensure compliance with departmental/Store SOPs for food safety and sanitation, properly operate and maintain all equipment, and clean/sanitize sales floor, display cases, prep areas, and equipment.

Requirements

18+ years of age
6+ months of experience in H-E-B Store operations
Knowledge of computer systems (Symbol, ACR, label machine)
Customer service and interpersonal skills
Verbal / written communication and reading skills
Ability to adapt to performing a wide range of duties across multiple departments
Ability to work autonomously
HS Diploma or GED or equivalent
Completion of Company Orientation and Safety Training

Responsibilities

Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
Uses suggestive selling techniques to meet customer needs and build department sales
May make regular product announcements to inform customers
Works a flexible schedule to accommodate shifts of different departments
Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
Builds, stocks, and maintains displays and fixtures
Assists with inventory control; loads, unloads, and moves product
Slices, packages, labels, rotates, merchandises, culls, and prices product
Gains knowledge of multiple departments; applies understanding of processes / policies
Complies with Store and department SOPs, policies, and applicable laws
Works as a Checker when not performing Cross Functional duties
Ensures compliance with departmental / Store SOPs for food safety and sanitation
Properly operates and maintains all equipment
Cleans / sanitizes sales floor, display cases, prep areas, and equipment