Customer Service Assistant

Alphabe Insight IncChicago, IL
1d$41,000 - $45,000

About The Position

We are currently seeking a Customer Service Assistant to join our Chicago team. This role is ideal for a motivated individual who enjoys working with people, solving problems, and contributing to a positive customer experience. You will act as a key support point between clients and internal teams, ensuring smooth communication and high service standards.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor with a customer-focused mindset
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong organizational and problem-solving skills
  • Attention to detail and reliability
  • Ability to work independently and as part of a team

Responsibilities

  • Serve as a primary point of contact for customer inquiries and requests
  • Provide accurate information regarding services, processes, and timelines
  • Assist in resolving customer concerns in a professional and timely manner
  • Maintain organized records and documentation of customer interactions
  • Support internal departments with administrative and customer-related tasks
  • Ensure a consistently high level of customer satisfaction

Benefits

  • Competitive salary ($41,000 – $45,000 annually)
  • Growth opportunities within a rapidly expanding company
  • Supportive and professional work environment
  • Ongoing training and skill development
  • Stable, full-time position with long-term potential
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