Customer Service Assistant
About The Position
The Customer Service Assistant serves as an integral part of the Law Center Copy & Mail team, assisting with all aspects of the campus’s mail and copying needs. This position serves as the first point of contact for faculty, staff, and students in need of assistance with printing needs, mailing, courier, and overnight carrier services. Reporting directly to the Customer Services Supervisor, the role is responsible for providing top- notch copy and mail services and providing any relevant troubleshooting. The position is responsible for operating high-volume copiers, booklet makers, scanners, a mail meter, as well as other finishing devices.
Requirements
- High School Diploma required
- Strong customer service skills
- Working knowledge of Microsoft Office and Adobe
- Experience working with high-volume copy machines and postage metering equipment, as well as a variety of post-production finishing devices
Benefits
- Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
- You can learn more about benefits and eligibility on the Department of Human Resources website.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
