Customer Service Assistant

PAM Transport • Tontitown, AR

21h • $18 - $22 • Onsite

About The Position

Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance. About Us PAM Transport was founded in Tontitown, Arkansas, in 1980 and over the past 40+ years of being in business, we have become an international company with more than 2,200+ trucks and 8,500+ trailers. Our goal is to provide exceptional service to our customers. We believe it all starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and strong community here at PAM. About this Opportunity This position plays a critical role in operations by assisting Account Managers in the day-to-day operations and is a perfect steppingstone into an Account Manager role. Pay and Schedule This position is Full-Time / On-Site / Monday - Friday 7:00 AM - 5:00 PM The pay range is $18-$22/Hour dependent on experience Benefits Offered Medical Dental Vision Insurance 401K PTO O Other Voluntary Insurances How will you contribute to the success of the team? Experience a workplace where your contributions matter and where you can thrive in a supportive environment. PAM Transport is a transportation company that specializes in nationwide dry van truckload, expedited truckload, and logistics services throughout the United States, Canada, and Mexico. Our goal is to provide exceptional service to our customers, and we believe that starts with our employees who are passionate about their work. Since 1980, we have consistently invested in our employees, and this commitment remains a central focus today. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and community here at PAM Transport.

Requirements

• Great time management and multi-tasking skills to effectively prioritize daily assigned tasks
• Quality and effective communication
• Ability to utilize a plethora of databases/sites specific to customers
• Goal oriented to promoted into the Account Manager role
• Personable, inquisitive, and positive attitude

Responsibilities

• Assist the Account Management group with assigned tasks
• Appointment scheduling according to customer specified rules
• Track and trace of customer shipments for proactive communication
• Data entry across multiple platforms
• Communicate effectively with customers on requested updates
• Maintain a high level of commitment reporting

Benefits

• Medical
• Dental
• Vision Insurance
• 401K
• PTO
• Other Voluntary Insurances

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed