Customer Service Assistant

Muskingum County Library System • Zanesville, OH

1d • $16 - $17 • Onsite

About The Position

Under general supervision, the Customer Service Assistant will provide excellent customer service to our patrons, shelve books and other library materials and maintain orderliness of library stacks. They will perform general customer service functions and may need to make supervisor-level decisions in the absence of the Customer Service Specialist.

Requirements

• High school diploma or equivalent
• availability to work evenings and weekends
• Skill in providing high-quality customer service
• Ability to learn library policies and procedures
• ability to alphabetize, file and perform basic clerical tasks
• Ability to communicate effectively
• ability to work unsupervised
• Skill in use of electronic devices such as computers, phones, tablets and eReaders

Responsibilities

• provide excellent customer service to our patrons
• shelve books and other library materials
• maintain orderliness of library stacks
• perform general customer service functions
• make supervisor-level decisions in the absence of the Customer Service Specialist

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED