Customer Service Assistant

SkillBridge Academy • Dallas, TX

15h • $46,000 - $49,000

About The Position

We are seeking a detail-oriented and client-focused Customer Service Assistant to join our team in Dallas, TX. In this role, you will serve as a key point of contact for students, partners, and visitors, ensuring a seamless and professional service experience. The ideal candidate is organized, proactive, and committed to delivering exceptional support while maintaining a positive and solutions-oriented approach.

Requirements

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Professional demeanor and customer-oriented mindset
• Ability to work effectively both independently and within a team
• Basic proficiency in office software and administrative systems
• Problem-solving skills with attention to detail

Responsibilities

• Provide professional assistance to students, clients, and internal departments
• Respond to inquiries via phone, email, and in person in a timely manner
• Maintain accurate records and update internal databases
• Assist with enrollment support and general administrative tasks
• Coordinate with team members to resolve concerns efficiently
• Support daily office operations and ensure a welcoming environment
• Handle documentation and ensure compliance with company standards

Benefits

• Opportunities for professional growth and career advancement
• Skill development in communication, operations, and client relations
• Supportive and collaborative work environment
• Comprehensive training and onboarding program
• Stable full-time position within a growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed