Customer Service and Sales Coordinator
About The Position
We are looking for an Customer Service and Sales Coordinator that will be focused creating, processing and fulfilling orders on a day to day basis. The team member will be the one welcoming customers, answering the phones, putting together orders, ordering product, reviewing outstanding orders, and contacting clients when their product is here for pick up. To be successful, you will have drive to deliver top-notch customer service, and help the sales team meet their daily, weekly and monthly goals. Being highly organized, and detail oriented will be your biggest asset to make sure customer are satisfied everyday. Exceptional communication skills are also key. We are resilient, passionate, and hardworking. Are you as well? Join the team.
Requirements
- Proficient in MS Office
- Experience operating point of sale systems
- Excellent verbal communication skills
- Excellent customer service skills
- Experience working in a fast paced retail environment
- Enjoys sales and being part of a sales team
- Attention to detail is a must
- Ability to manage different work activities simultaneously
Responsibilities
- Curate the customer experience by being the first person to answer the phone and greeting customers.
- Input purchase orders from clients and support the store as needed.
- Ensure ample lead time for ordering product to meet customer project timelines.
- Support the sales team by helping customers get the information they need to finalize orders.
- Contact customers when their product has arrived and is ready for pick up.
- Process credit cards and record payments.
Benefits
- Support in career growth
- Positive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
