Customer Service and Cashier

Tisun Beauty • Charlotte, NC

2d • Onsite

About The Position

Tisun Beauty Supply is an established and growing beauty retailer with 30 years of experience and four store locations. We are dedicated to helping our customers express their personal style and feel confident by providing a wide selection of quality beauty products, including haircare, wigs, extensions, braiding hair, cosmetics, skincare, beauty accessories, and more. At Tisun Beauty, we believe our success is driven by our people. We are committed to creating a welcoming, professional, and customer-focused environment where our team members can grow, contribute, and provide exceptional service to every customer. We are always looking for dependable, motivated, professional, and team-oriented individuals who are passionate about serving others and want to be part of a growing company. Whether working directly with customers, supporting store operations, or contributing behind the scenes, every team member plays an important role in the Tisun Beauty Supply experience.

The opportunity: Create a friendly first and last impression for Tisun Beauty customers. You will provide accurate checkout service and help customers with questions, purchases, and returns. Accuracy matters as much as speed. You will keep checkout moving while ensuring customers understand their purchases, payments, and return options. When an issue requires approval, you will involve the appropriate supervisor and communicate the next step clearly.

Requirements

• High school diploma or equivalent.
• Basic math, attention to detail, and comfort learning retail technology.
• Professional communication and reliable attendance.
• Ability to maintain accuracy while handling a busy checkout line and customer questions.
• Sound judgment when handling payments, customer information, and requests requiring approval.

Nice To Haves

• One year of customer service experience preferred.
• You enjoy helping customers and creating a positive shopping experience.
• Sales-oriented. You can recommend products based on customer needs while providing genuine, helpful service.
• Professional. You communicate respectfully with customers, coworkers, and management.
• Team-oriented. You understand that maintaining a successful store requires everyone to work together.
• Reliable. You arrive on time, take responsibility for your work, and can be counted on by your team.
• Beauty-minded. You have an interest in beauty products and enjoy learning about new brands and trends.

Responsibilities

• Greet customers and accurately scan, total, and process purchases.
• Handle cash and electronic payments using established register procedures.
• Explain promotions and return policies; obtain approval for exceptions.
• Process authorized returns, bag purchases, and maintain an orderly checkout area.
• Protect customer information, report discrepancies, and refer concerns to a supervisor.
• Verify item prices and obtain assistance for missing barcodes, price differences, or restricted transactions.
• Count assigned register funds and complete required reconciliation steps as authorized.
• Keep receipts and transaction records organized and follow procedures for voids and refunds.
• Assist customers with basic store information and connect them with the right department.

Benefits

• Employee discount
• Opportunities to learn about beauty products and industry trends
• Opportunities for advancement
• Supportive team environment
• Eligibility for benefits and additional company programs is subject to applicable company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED