Customer Service Ambassador- Airport
About The Position
The Customer Service Ambassador's role is to provide guests, both internal and external, with the most enjoyable experience possible. As a Customer Service Ambassador, you may be the first point of contact for guests when they come to Eagle County and your responsibility is to learn and accurately provide information about the airport and our surrounding destinations. You will demonstrate excellence in guest service by consistently displaying respect for internal and external guests and be able to handle any issues or concerns with good conflict-resolution skills. We're looking for someone with a passion for great service and a love for Eagle County. If you're a team player with a can-do attitude, we'd love to hear from you!
Requirements
- At least two years of customer service experience.
- Successfully pass a background investigation, pursuant to TSA Part 1542, and maintain eligibility for TSA and FAA-mandated security clearance requirements.
- Valid Driver's License and satisfactory motor vehicle record preferred.
Nice To Haves
- Passion for great service.
- Love for Eagle County.
- Team player with a can-do attitude.
Responsibilities
- Provide guests, both internal and external, with the most enjoyable experience possible.
- Be the first point of contact for guests arriving at Eagle County.
- Learn and accurately provide information about the airport and surrounding destinations.
- Demonstrate excellence in guest service by consistently displaying respect for internal and external guests.
- Handle any issues or concerns with good conflict-resolution skills.
Benefits
- Employee Housing is available
- Culture of flexibility and support for mental health / wellness.
- Learning organization focused on professional development opportunities.
- FREE CMC classes
- Tuition reimbursement
- Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employee only)
- Wellness program where you can earn cash or extra days off
- 13 paid holidays
- Paid time off (starting at 12 days) and additional medical leave
- Paid volunteer hours
- 8% (dollar-for-dollar match) retirement plan
- Free classes at Colorado Mountain College
- Eagle County University classes (internal training)
- Tuition reimbursement programs
- Bilingual Pay Incentive
- Free bus pass
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
