Customer Service Aide (Food Service)

Trinity Health • Boise, ID

1d • Onsite

About The Position

Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.

Requirements

• High school diploma or equivalent preferred but not required.
• Previous experience in hospital food service helpful but not required.

Responsibilities

• Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
• Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
• Document patient food intake following meals and collect feedback.
• Remove trays from patient rooms and returns the soiled trays to the kitchen.

Benefits

• Market-competitive pay
• Generous PTO
• Multiple options for comprehensive benefits that begin on day one
• Retirement planning and matching
• College savings plans for your family
• Multiple life insurance plans
• Employee Assistance Programs
• Tuition reimbursement
• Educational opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees